Chatbot Localization
Catalia Health：聊天机器人本地化
The Problem
Catalia Health is a patient care management company that provides an artificially intelligent patient engagement tool using its cloud-based Mabu Care Insights Platform. Mabu provides personalized care by speaking with patients on a daily basis to track symptoms, medication habits, and more. Mabu then delivers detailed data and insights to clinicians to help human caregivers initiate timely and appropriate patient contact. To expand its patient reach, Catalia Health decided to launch a Spanish version of Mabu in support of a patient-reported outcome (PRO) project for a major pharmaceutical client.
• • • •解决方案• • • •
To optimize Mabu’s language capabilities, Catalia Health selected TransPerfect DataForce, which specializes in breaking language barriers in artificial intelligence through data collection, annotation, and chatbot adaptation. With experienced computational linguists, a global network of linguistic and data experts, and coverage for over 200 languages, TransPerfect DataForce is enabling a significantly larger patient and customer population to access Mabu.
创博数据汇聚了全球逾 1,000,000 名成员，以及超过 250 种语言的语言专家。 创博数据既依托于自身构建的平台，也能够使用客户或第三方的工具。 这样一来，您的数据尽在掌控。